Tromox E Bikes is a brand of electric bicycles that are designed to make your commuting experience easier and more comfortable. They are equipped with a battery-powered motor.

If you have any questions, concerns, or issues, we’re here to help.

Contact TROMOXSA:
T: +27 (0)83 654 7438 / 082 469 3810
E: info@tromoxsa.com

Address:

• 
  Unit 26
  Sunninghill Office Park
  Sunninghill
  Johannesburg

• 22 Meerlus Park
  Asla Park
  Somerset West
  Western Cape

Generally, yes — the initial cost of an electric motorcycle is more as
compared to a petrol motorcycle. However, the good thing about e-
motorbike is that they are cheap to own since they require incredibly
minimal maintenance. Not only that, you’d receive major fuel savings
since you only need to replace the battery after several years of use.
What is more important is that the electric motorcycle is more
environment-friendly. Let’s ride green.

An e-motorcycle is essentially a motorbike outfitted with an electric motor and a battery system. It has more or less the same parts as a regular motorcycle, with a throttle, braking system, and controller box.
The most notable feature of an electric motorcycle is that it is very silent.

On top of that, the beauty of an e-motorcycle is that its battery has a longer lifespan compared to a petrol engine. Due to that, it can be cheaper to maintain.

A common misconception is that, since this technique involves advanced
technology, the maintenance will be more costly. However, an e-
motorcycle is generally service-free.

At the most, your e-motorcycle would just have to undergo regular safety checks for parts such as your brakes and chains (Tromox Mino motorbike has chains as it is equipped with a mid-drive motor).

They both have their benefits. Hub motors tend to be a little easier to operate if you are a less experienced cyclist, because they require less shifting of gears.

Mid-drives tend to get a little better range for equivalent battery capacity, because you’ll get more efficiency by shifting. Therefore you get better hill climbing with a mid-drive motor.

Finally, it’s usually easier to change a rear tire with a mid-drive.

Performing routine care and maintenance are crucial for the lifetime
and safety of the vehicle. You are advised to follow the maintenance
instructions below.
Regular inspection and maintenance
We recommend users perform initial inspection and maintenance at
Tromox authorized dealers when the Tromox Mino motor scooter reaches
1,000 kilometers or two months after purchase (whichever comes first).
Regular inspection and maintenance should take place every 3000 kilometers or six months. Tromox authorized dealers of the electric
motorcycles will provide maintenance services for your vehicle (which may involve costs, please consult the service staff for details).
Users can also have the motorcycle maintained at professional
maintenance points for electric vehicles.

Routine cleaning and maintenance

1. Cleaning: Please clean the vehicle with clean water and neutral detergent. To prevent scratching, please use a soft cloth to dry the
vehicle after washing. Metal brushes or sandpaper must not be applied to the vehicle surface.
2. Storage: Please store the vehicle in a ventilated indoor space. Too much sunlight and rain can cause corrosion of parts and shorten the service life. Do not park the vehicle at the building entrance hall, evacuation stairs, corridors or safety exits.

Warnings

1. It is strictly prohibited to flush the vehicle with a high-pressure
water gun. Intruding of water can cause electrical and mechanical
failures
2. If the vehicle is left unused for a long time, make sure to disconnect the battery from the motorbike to avoid battery over-discharge. In addition, please charge the battery at least once every month

Yes, at least in most countries you need a proper driving license to ride
the Tromox Mino e-motorcycle. In Europe, it is categorized as L1e-B.

The user needs to register the Tromox Mino e-bike at local transportation
authorities and buy insurance as well. The motorcyclists are also required
to wear a helmet and other necessary protective gear.

According to the European Union classification standards, the Tromox
Ukko S is an electric motorcycle, and Tromox Mino is an electric moped.
They are different in appearance design, product size, battery capacity,
charging method, body frame material, max speed and etc.

The Tromox Mino is not designed to accommodate more than one rider
at a time, and we do not recommend this operation. An extra passenger can break the weight distribution and may affect the handling performance of Tromox Mino.
The maximum weight capacity for the Tromox Mino is 100 kg.

At the moment we have two kinds of maximum speed for Tromox Mino, i,e, 45km/h for the European market with EEC certification, and 50km/h for the Chinese market according to CCC requirements.

It depends on what battery pack you order. There are two options for the battery capacity, 60V26Ah and 60V31Ah.

For the battery 60V26Ah, it supports an autonomy of 75km, and 60V31Ah can support the autonomy of up to 90km on a single full charge. Obviously, this can still vary depending on the conditions of your battery as well as how much you throttle.

Other factors include rider weight, weather, tire pressure, and terrain.

It depends on the battery capacity and charger you have on hand.

Tromox Mino has four kinds of battery capacity, such as 60V 21Ah, 60V 26Ah, 60V 31Ah and 60V 38Ah. Take the 60V 31Ah battery pack for instance, it generally takes approximately 5 hours to be fully charged with our supplied standard 6A charger.

Please note that 60V21Ah and 60V38Ah
batteries are only for the Chinese market.

The Tromox Mino motorbike battery can remain 80% of the rated
power after 700 cycles of charge. Theoretically, the battery can last the same lifespan as the e-bike